Incident Details

This page contains all current information on the status of this incident.



Start

2019-10-18 06:45:00 UTC


End

2019-10-18 07:13:00 UTC


Severity

Major Outage


Current Status

Resolved


Services Impacted

- Insight EU


Impact Analysis

Users may not be able to see any content in Insight EU Web as well as Aveva Insight Mobile App for EU region


Coordinator

Ripal Soni


Description

We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.



Timeline

2019-10-18 06:45:00 UTC