Incident Details

This page contains all current information on the status of this incident.



Start

2019-10-17 16:02:00 UTC


End

2019-10-22 11:59:00 UTC


Severity

Major Performance Issue


Current Status

Resolved


Services Impacted

- Smart Glance Mobile Reports


Impact Analysis

The user would not get the Push Notification from SmartGlance Mobile App. The issue is only affected the IOS Application. Android Mobile Application is working fine.


Coordinator

DHAVAL GILETWALA


Description

The issue has been resolved



Timeline

2019-10-22 11:59:00 UTC

The issue has been resolved and the system is confirmed as stable. All service impacting incidents are reviewed to identify steps to prevent or mitigate any similar events from reoccurring.

2019-10-17 16:43:24 UTC

The issue was identified. The issue is only affected the IOS Application. Android Mobile Application is working fine.

2019-10-17 16:02:00 UTC