Incident Details

This page contains all current information on the status of this incident.



Start

2019-10-07 22:05:00 UTC


End

n/a


Severity

Minor Performance Issue


Current Status

Identified


Services Impacted

- Insight US


Impact Analysis

Users may experience intermittent problem with charts not loading when logging in with "Try it now".


Description

We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available



Timeline

2019-10-09 22:21:41 UTC

Root cause has been identified. A team is working on a solution

2019-10-07 22:05:00 UTC