Incident Details

This page contains all current information on the status of this incident.



Start

2019-10-03 18:52:13 UTC


End

2019-10-05 09:49:31 UTC


Severity

Minor Outage


Current Status

Resolved


Services Impacted

- Insight AU


Impact Analysis

Any configured alert will not be triggered until the issue has been identified and resolved.


Coordinator

Sharon Nagao


Description

Alert detection is not working for AVEVA Insight AU. Affects both Insight mobile and Insight Web apps.



Timeline

2019-10-04 21:19:05 UTC

Our support teams are still working to restore service.

2019-10-04 18:28:50 UTC

Our support teams have identified the root cause of the issue and are actively working to restore service.

2019-10-03 20:59:37 UTC

Our support teams have identified the root cause of the issue and are actively working to restore service.

2019-10-03 18:52:13 UTC