Incident Details

This page contains all current information on the status of this incident.

Start

2019-10-03 12:34:00 UTC

End

2019-10-03 23:44:00 UTC

Severity

Major Performance Issue

Current Status

Resolved

Services Impacted

- Insight US

Impact Analysis

User would not find out news feed data is not retrieved in AVEVA Insight US region

Coordinator

Dhaval Giletwala

Description

We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available

Timeline

2019-10-03 23:44:00 UTC

The issue has been resolved and the system is confirmed as stable. All service impacting incidents are reviewed to identify steps to prevent or mitigate any similar events from reoccurring.

2019-10-03 12:34:00 UTC