Incident Details

This page contains all current information on the status of this incident.



Start

2019-10-02 01:57:00 UTC


End

2019-10-02 03:37:00 UTC


Severity

Major Performance Issue


Current Status

Resolved


Services Impacted

- Insight EU
- Insight AU


Impact Analysis

Some of the customers would find that data would be available intermittently if the data is being sent via SDK and SDK version is 17.1 or older


Coordinator

Ripal Soni


Description

We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available