Incident Details

This page contains all current information on the status of this incident.



Start

2020-05-13 17:01:38 UTC


End

2020-05-13 18:25:00 UTC


Current Status

Resolved


Services Impacted

- Insight US


Impact Analysis

No customer impact.


Coordinator

Keith Gray


Description

We have detected a problem in one of the components of the Insight Mobile service. We are investigating the issue and will provide updates every hour or when they are available.



Timeline

2020-05-13 18:25:00 UTC

The issue has been resolved and the system is confirmed as stable. All service impacting incidents are reviewed to identify steps to prevent or mitigate any similar events from reoccurring.