Incident Details

This page contains all current information on the status of this incident.



Start

2020-05-13 03:18:50 UTC


End

2020-05-13 04:33:00 UTC


Severity

Minor Outage


Current Status

Resolved


Services Impacted

- Insight US


Coordinator

Pranod Ottur


Description

We have detected a problem in one of the components of the Insight Mobile service. We are investigating the issue and will provide updates every hour or when they are available



Timeline

2020-05-13 04:33:00 UTC

The issue has been resolved and the system is confirmed as stable.

2020-05-13 04:01:41 UTC

Our support teams have identified the root cause of the issue and are actively working to restore service.

2020-05-13 03:18:50 UTC