Event History
There is an issue with Azure AD that is affecting AVEVA Connect and some customers might not be able to log in.
We are tracking the issue as a priority and will provide an update as soon as we have progress to report.
Resolved | 2020-09-29 03:15:00 UTC
The issue has been resolved at Azure and the system is confirmed as stable.
Investigating | 2020-09-29 00:30:23 UTC
We continue to monitor the situation. We will provide further updates as they become available from Azure.
Investigating | 2020-09-28 21:11:00 UTC
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
Resolved | 2020-09-27 20:41:00 UTC
The issue has been resolved and the system is confirmed as stable.
Investigating | 2020-09-27 19:35:00 UTC
AVEVA Work Tasks will be undergoing planned maintenance between Tuesday 29th September 08:30 UTC and Tuesday 29th September 10:30 UTC. Please cascade this information to your account users.
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
Investigating | 2020-09-24 10:25:00 UTC
AVEVA Unified Engineering will be undergoing emergency maintenance with up to 90 minutes of service interruption during this window.
AVEVA Point Cloud Viewer will be undergoing planned maintenance between Friday 25th September 10:00 UTC and Friday 25th September 16:30 UTC. Please cascade this information to your account users.
Edge Management Services will be undergoing planned maintenance between Thursday 24th September 16:00 UTC and Thursday 24th September 19:00 UTC. Please cascade this information to your account users.
Connect will be undergoing maintenance , No interruption to service is expected during this period.
AVEVA Operator Training Simulator, AVEVA PRO/II Simulation and AVEVA Integration Studio will be undergoing planned maintenance between Wednesday 23rd September 6:00 UTC and Wednesday 23rd September 6:45 UTC. Please cascade this information to your account users.
The issue has been resolved and the system is confirmed as stable. All service impacting incidents are reviewed to identify steps to prevent or mitigate any similar events from reoccurring
Resolved | 2020-09-21 13:20:00 UTC
Service is now restored. During the outage some users would not have been able to log into workspaces between 12:00 UTC and 13:20 UTC
Investigating | 2020-09-21 13:00:00 UTC
An issue has been found with this maintenance work which may be impacting some of our AVEVA Unified Engineering customers. The work is being rolled back now and further updates will be posted on progress very shortly.
Investigating | 2020-09-21 01:00:00 UTC
AVEVA Insight BIGateway will be undergoing planned maintenance between Wednesday 23rd September 08:30 UTC and Wednesday 23rd September 18:30 UTC. Please cascade this information to your account users.
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
Investigating | 2020-09-19 05:36:00 UTC
Insight AU, EU and US will be undergoing planned maintenance between Thursday 17th September 23:00 UTC and Thursday 17th September 23:30 UTC. Please cascade this information to your account users.
Insight Predictive Analytics will be undergoing emergency maintenance with up to 30 minutes of service interruption during this window.
Digital Exchange will be undergoing planned maintenance between Saturday 26th September 15:00 UTC and Saturday 26th September 16:00 UTC. Please cascade this information to your account users.
Digital Exchange will be undergoing planned maintenance between Saturday 19th September 00:00 UTC and Saturday 19th September 01:00 UTC. Please cascade this information to your account users.
Edge Management Services will be undergoing planned maintenance between Thursday 17th September 16:00 UTC and Thursday 17th September 19:00 UTC. Please cascade this information to your account users.
AVEVA Unified Engineering on AVEVA Connect will be undergoing planned maintenance within this window. No service downtime is expected.
Completed | 2020-09-21 15:33:43 UTC
Service is now restored. During the outage some users would not have been able to log into workspaces between 12:00 UTC and 13:20 UTC
In Progress | 2020-09-21 13:36:50 UTC
An issue has been found with this maintenance work which may be impacting some of our AVEVA Unified Engineering customers. The work is being rolled back now and further updates will be posted on progress very shortly.
Licensing as a Service will be undergoing planned maintenance between Thursday 17th September 05:00 UTC and Thursday 17th September 06:00 UTC. Please cascade this information to your account users.
CALM 2 will be undergoing planned maintenance between Wednesday 16th September 05:00 UTC and Wednesday 16th September 06:00 UTC. No service downtime is expected. Please cascade this information to your account users.
