Welcome to AVEVA’s status dashboard, where you can get updates on the status and system health of our cloud offers.
We use this dashboard to publish notifications for scheduled maintenance updates to our solutions, and if there are any interruptions to service, we will provide an update here along with regular updates until we get things back to normal.
You may also subscribe to relevant alerts to be notified of postings as they are made.
Discover AVEVA at www.aveva.com or contact us directly at feedback@aveva.com. For live chat and to explore more solutions from AVEVA and its partners – including free demos and trials – head to our Digital Exchange at exchange.aveva.com today.
| Current Status | Service | 2020-02-22 Sat |
2020-02-23 Sun |
2020-02-24 Mon |
2020-02-25 Tue |
2020-02-26 Wed |
2020-02-27 Thu |
2020-02-28 Fri |
|---|---|---|---|---|---|---|---|---|
| Operational | AVEVA Connect | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | AVEVA Digital Exchange | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Licensing as a Service | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Current Status | Service | 2020-02-22 Sat |
2020-02-23 Sun |
2020-02-24 Mon |
2020-02-25 Tue |
2020-02-26 Wed |
2020-02-27 Thu |
2020-02-28 Fri |
|---|---|---|---|---|---|---|---|---|
| Operational | Dynamic Simulation | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Enterprise Resource Management | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Experience | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Information Standards Management | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Integrated Engineering and Design | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | LFM | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Process Simulation (PRO/II) | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | ProCon | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | SimCentral Simulation Platform | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Current Status | Service | 2020-02-22 Sat |
2020-02-23 Sun |
2020-02-24 Mon |
2020-02-25 Tue |
2020-02-26 Wed |
2020-02-27 Thu |
2020-02-28 Fri |
|---|---|---|---|---|---|---|---|---|
| Operational | Asset Visualisation | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Enterprise Asset Management | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Enterprise Wide Training | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Insight AU | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Insight EU | Operational | Operational | Operational | Operational |
Resolved Incidents: 2020-02-26
Start: 2020-02-26 18:54:00 UTC
End: 2020-02-26 20:57:00 UTC
Severity: Major Performance Issue
Status: Resolved
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
|
Operational | Operational |
| Operational | Insight US | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Integration Studio | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Operator Training Simulators | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | ROMeo Process Optimisation | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Smart Glance Mobile Reports | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
The issue has been resolved and the system is confirmed as stable. All service impacting incidents are reviewed to identify steps to prevent or mitigate any similar events from reoccurring.
Identified | 2020-02-19 19:41:24 UTCOur support teams have identified the root cause of the issue and are actively working to restore service.
Investigating | 2020-02-19 18:31:00 UTC
2020.2 Release for Insight US has gone over the maintenance window. We will provide an update when the maintenance has completed.
2020.2 Releases for Insight US is completed. Insight US service is now available.
Investigating | 2020-02-18 20:30:00 UTC
Insight EU will be undergoing planned maintenance between Friday 21st February 18:00 UTC and Friday 21st February 20:30 UTC. Please cascade this information to your account users.
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
Insight AU will be undergoing planned maintenance between Wednesday 19th February 18:00 UTC and Wednesday 19th February 20:30 UTC. Please cascade this information to your account users.
Insight US will be undergoing planned maintenance between Tuesday 18th February 18:00:00 UTC and Tuesday 18th February 20:30:00 UTC. Please cascade this information to your account users.
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
The issue has been resolved and the system is confirmed as stable.
Investigating | 2020-02-15 22:20:00 UTC
Licensing as a Service will be undergoing planned maintenance between Tuesday 18th February, 2020 11:00 UTC and Tuesday 18th February, 2020 12:00 UTC. Please cascade this information to your account users. Downtime during this event is anticipated to be less than one minute
Scheduled Maintenance for Licensing as a Service completed successfully
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
The issue has been resolved and the system is confirmed as stable. All service impacting incidents are reviewed to identify steps to prevent or mitigate any similar events from reoccurring.
Investigating | 2020-02-14 19:17:39 UTCService has been fully restored for Insight AU and Insight EU. We are still working to restore full service for Insight US.
Investigating | 2020-02-14 06:06:00 UTC
Information Standards Management will be undergoing planned maintenance between Tuesday 18th February, 2020 05:00 UTC and Tuesday 18th February, 2020 05:30 UTC. Please cascade this information to your account users.