Welcome to AVEVA’s status dashboard, where you can get updates on the status and system health of our cloud offers.
We use this dashboard to publish notifications for scheduled maintenance updates to our solutions, and if there are any interruptions to service, we will provide an update here along with regular updates until we get things back to normal.
You may also subscribe to relevant alerts to be notified of postings as they are made.
Discover AVEVA at www.aveva.com or contact us directly at feedback@aveva.com. For live chat and to explore more solutions from AVEVA and its partners – including free demos and trials – head to our Digital Exchange at exchange.aveva.com today.
| Current Status | Service | 2019-10-12 Sat |
2019-10-13 Sun |
2019-10-14 Mon |
2019-10-15 Tue |
2019-10-16 Wed |
2019-10-17 Thu |
2019-10-18 Fri |
|---|---|---|---|---|---|---|---|---|
| Operational | AVEVA Connect | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | AVEVA Digital Exchange | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Licensing as a Service | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Current Status | Service | 2019-10-12 Sat |
2019-10-13 Sun |
2019-10-14 Mon |
2019-10-15 Tue |
2019-10-16 Wed |
2019-10-17 Thu |
2019-10-18 Fri |
|---|---|---|---|---|---|---|---|---|
| Operational | Dynamic Simulation | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Enterprise Resource Management | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Experience | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Information Standards Management | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Integrated Engineering and Design | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | LFM | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Process Simulation (PRO/II) | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | ProCon | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | SimCentral Simulation Platform | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Current Status | Service | 2019-10-12 Sat |
2019-10-13 Sun |
2019-10-14 Mon |
2019-10-15 Tue |
2019-10-16 Wed |
2019-10-17 Thu |
2019-10-18 Fri |
|---|---|---|---|---|---|---|---|---|
| Operational | Asset Visualisation | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Enterprise Asset Management | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Enterprise Wide Training | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Insight AU | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Insight EU | Operational | Operational | Operational | Operational | Operational | Operational |
Resolved Incidents: 2019-10-18
Start: 2019-10-18 06:45:00 UTC
End: 2019-10-18 07:13:00 UTC
Severity: Major Outage
Status: Resolved
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
|
| Active Incident | Insight US |
Active Incidents: 2019-10-12
Start: 2019-10-07 22:05:00 UTC
End: n/a
Severity: Minor Performance Issue
Status: Identified
We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available
|
Active Incidents: 2019-10-13
Start: 2019-10-07 22:05:00 UTC
End: n/a
Severity: Minor Performance Issue
Status: Identified
We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available
|
Active Incidents: 2019-10-14
Start: 2019-10-07 22:05:00 UTC
End: n/a
Severity: Minor Performance Issue
Status: Identified
We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available
|
Active Incidents: 2019-10-15
Start: 2019-10-07 22:05:00 UTC
End: n/a
Severity: Minor Performance Issue
Status: Identified
We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available
|
Active Incidents: 2019-10-16
Start: 2019-10-07 22:05:00 UTC
End: n/a
Severity: Minor Performance Issue
Status: Identified
We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available
|
Active Incidents: 2019-10-17
Start: 2019-10-07 22:05:00 UTC
End: n/a
Severity: Minor Performance Issue
Status: Identified
We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available
|
Active Incidents: 2019-10-18
Start: 2019-10-07 22:05:00 UTC
End: n/a
Severity: Minor Performance Issue
Status: Identified
We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available
|
| Operational | Integration Studio | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | Operator Training Simulators | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Operational | ROMeo Process Optimisation | Operational | Operational | Operational | Operational | Operational | Operational | Operational |
| Active Incident | Smart Glance Mobile Reports | Operational | Operational | Operational | Operational | Operational |
Active Incidents: 2019-10-17
Start: 2019-10-17 16:02:00 UTC
End: n/a
Severity: Major Performance Issue
Status: Identified
We have identified the issue and will provide updates every hour or when they are available |
Active Incidents: 2019-10-18
Start: 2019-10-17 16:02:00 UTC
End: n/a
Severity: Major Performance Issue
Status: Identified
We have identified the issue and will provide updates every hour or when they are available |
We have identified the issue and will provide updates every hour or when they are available
The issue was identified. The issue is only affected the IOS Application. Android Mobile Application is working fine.
Investigating | 2019-10-17 16:02:00 UTC
We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available
Root cause has been identified. A team is working on a solution
Investigating | 2019-10-07 22:05:00 UTC
We have detected a problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
We have detected a significant problem in one of the components of the service. We are investigating the issue as a priority and will provide an update as soon as we have progress to report.
The issue has been resolved and the system is confirmed as stable. All service impacting incidents are reviewed to identify steps to prevent or mitigate any similar events from reoccurring.
Investigating | 2019-10-07 13:02:00 UTC
Alert detection is not working for AVEVA Insight AU. Affects both Insight mobile and Insight Web apps.
Our support teams are still working to restore service.
Identified | 2019-10-04 18:28:50 UTCOur support teams have identified the root cause of the issue and are actively working to restore service.
Identified | 2019-10-03 20:59:37 UTCOur support teams have identified the root cause of the issue and are actively working to restore service.
Investigating | 2019-10-03 18:52:13 UTC