Active Scheduled Maintenance
The monthly deployment update for AVEVA Asset Information Management Advanced will be rolled out to all environments between 23 February 2021 and 12 March 2021.
In Progress | 2021-02-24 09:04:39 UTC
Maintenance for AVEVA Asset Information Management Advanced is underway.
The monthly deployment update for AVEVA Asset Information Management Discovery will be rolled out to all environments between 22 February 2021 and 12 March 2021
In Progress | 2021-02-22 14:59:42 UTC
Maintenance for AVEVA Asset Information Management Discovery is underway.
Event History
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Resolved | 2021-02-21 18:22:00 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Identified | 2021-02-21 18:10:43 UTC
Our support teams have identified the root cause of the issue and are actively working to restore service.
Investigating | 2021-02-21 16:58:00 UTC
Maintenance for AVEVA Operator Training Simulator, AVEVA Dynamic Simulation and AVEVA Integration Studio are completed and the service are operating normally.
Completed | 2021-02-25 07:17:07 UTC
Maintenance for AVEVA Operator Training Simulator, AVEVA Dynamic Simulation and AVEVA Integration Studio are completed and the service are operating normally.
Verifying | 2021-02-25 05:10:41 UTC
Maintenance for AVEVA Operator Training Simulator, AVEVA Dynamic Simulation and AVEVA Integration Studio are completed and testing is now underway to confirm the service is operating normally
In Progress | 2021-02-25 02:05:05 UTC
Maintenance for AVEVA Operator Training Simulator, AVEVA Dynamic Simulation and AVEVA Integration Studio is underway.
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Resolved | 2021-02-20 12:44:52 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Identified | 2021-02-20 12:43:27 UTC
Our support teams have identified the root cause of the issue and are actively working to restore service.
Investigating | 2021-02-20 08:44:00 UTC
Maintenance for AVEVA Asset Information Management Discovery is complete and the service is operating normally.
Completed | 2021-02-18 06:39:38 UTC
Maintenance for AVEVA Asset Information Management Discovery is complete and the service is operating normally.
In Progress | 2021-02-18 06:04:51 UTC
Maintenance for AVEVA Asset Information Management Discovery is underway
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Resolved | 2021-02-16 12:54:40 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Identified | 2021-02-16 12:49:27 UTC
Our support teams have identified the root cause of the issue and are actively working to restore service.
Investigating | 2021-02-16 12:25:52 UTC
Maintenance for Insight US is complete and the service is operating normally.
Completed | 2021-02-18 00:46:42 UTC
Maintenance for Insight US is complete and the service is operating normally.
Verifying | 2021-02-18 00:08:28 UTC
Maintenance for Insight US is complete and testing is now underway to confirm the service is operating normally.
In Progress | 2021-02-18 00:00:16 UTC
Maintenance for Insight US is underway.
Maintenance for Insight EU is complete and the service is operating normally.
Completed | 2021-02-17 20:45:49 UTC
Maintenance for Insight EU is complete and the service is operating normally.
Verifying | 2021-02-17 20:09:20 UTC
Maintenance for Insight EU is complete and testing is now underway to confirm the service is operating normally.
In Progress | 2021-02-17 20:00:34 UTC
Maintenance for Insight EU is underway.
Maintenance for Insight AU is complete and the service is operating normally.
Completed | 2021-02-17 18:02:23 UTC
Maintenance for Insight AU is complete and the service is operating normally.
In Progress | 2021-02-17 17:00:46 UTC
Maintenance for Insight AU is underway.
Please note this maintenance window for AVEVA Connect has been cancelled and will be rescheduled in the near future.
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Resolved | 2021-02-12 13:05:57 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Identified | 2021-02-12 12:12:29 UTC
Our support teams continue to work on the networking issue and are currently testing a workaround. We are working as fast as we can to restore service and will provide further updates as soon as they become available.
Identified | 2021-02-12 10:53:12 UTC
Our support teams have identified a networking issue with one of our services. We are conducting a joint investigation and tests with our cloud provider and continue to actively work to restore service. We are also working on a workaround to the problem. We will provide further updates as soon as they become available.
Investigating | 2021-02-12 03:57:00 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Resolved | 2021-02-12 13:05:01 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Identified | 2021-02-12 12:11:43 UTC
Our support teams continue to work on the networking issue and are currently testing a workaround. We are working as fast as we can to restore service and will provide further updates as soon as they become available.
Identified | 2021-02-12 10:52:27 UTC
Our support teams have identified a networking issue with one of our services. We are conducting a joint investigation and tests with our cloud provider and continue to actively work to restore service. We are also working on a workaround to the problem. We will provide further updates as soon as they become available.
Investigating | 2021-02-12 09:38:42 UTC
We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.
Investigating | 2021-02-12 08:10:49 UTC
We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.
Investigating | 2021-02-12 07:05:52 UTC
We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.
Investigating | 2021-02-12 05:58:09 UTC
We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.
Investigating | 2021-02-12 03:57:00 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Resolved | 2021-02-12 05:30:00 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Investigating | 2021-02-12 04:49:32 UTC
We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.
Investigating | 2021-02-12 03:49:22 UTC
We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.
Investigating | 2021-02-12 03:18:34 UTC
We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.
Investigating | 2021-02-12 00:42:00 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Resolved | 2021-02-11 17:36:00 UTC
The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.
Identified | 2021-02-11 17:07:28 UTC
Our support teams have identified the root cause of the issue and are actively working to restore service.
Investigating | 2021-02-11 16:26:00 UTC
Maintenance for Licensing as a Service is complete and the service is operating normally.
Completed | 2021-02-18 05:33:38 UTC
Maintenance for Licensing as a Service is complete and the service is operating normally.
Verifying | 2021-02-18 05:30:43 UTC
Maintenance for Licensing as a Service is complete and testing is now underway to confirm the service is operating normally.
In Progress | 2021-02-18 05:03:57 UTC
Maintenance for Licensing as a Service is underway.
Please note this maintenance window for AVEVA Point Cloud Manager has been cancelled and will be rescheduled in the near future.
The maintenance extension for AVEVA Information Standards Management is complete and the service is operating normally.
Completed | 2021-02-16 06:14:16 UTC
The maintenance extension for AVEVA Information Standards Management is complete and the service is operating normally.
In Progress | 2021-02-16 06:13:56 UTC
The maintenance extension for AVEVA Information Standards Management is complete and the service is operating normally.
In Progress | 2021-02-16 04:59:51 UTC
Maintenance for AVEVA Information Standards Management is underway.
Maintenance for AVEVA Edge Management Services is complete and the service is operating normally.
Completed | 2021-02-11 23:05:33 UTC
Maintenance for Edge Management Services is complete and the service is operating normally.
Verifying | 2021-02-11 23:00:11 UTC
Maintenance for AVEVA Edge Management Services is complete and testing is now underway to confirm the service is operating normally.
In Progress | 2021-02-11 22:05:14 UTC
Maintenance for AVEVA Edge Management Services is underway.
Maintenance for AVEVA Insight - Advanced Analytics is complete and the service is operating normally.
Completed | 2021-02-12 20:28:31 UTC
Maintenance for AVEVA Insight - Advanced Analytics is complete and the service is operating normally.
In Progress | 2021-02-12 16:33:38 UTC
Maintenance for AVEVA Insight - Advanced Analytics is underway.
