Welcome to AVEVA’s status dashboard, where you can get updates on the status and system health of our cloud offers.

We use this dashboard to publish notifications for scheduled maintenance updates to our solutions, and if there are any interruptions to service, we will provide an update here along with regular updates until we get things back to normal.

You may also subscribe to relevant alerts to be notified of postings as they are made.

Discover AVEVA at www.aveva.com or contact us directly at feedback@aveva.com. For live chat and to explore more solutions from AVEVA and its partners – including free demos and trials – head to our Digital Exchange at exchange.aveva.com today.



All Services Operational


Event History


2020-12-03 08:24:00 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.


Identified | 2020-12-03 11:29:25 UTC

Our support teams have identified the root cause of the issue and are actively working to restore service.

Investigating | 2020-12-03 08:24:00 UTC


2020-12-03 08:30:00 UTC

Maintenance for AVEVA Insight - BI Gateway is complete and the service is operating normally.


In Progress | 2020-12-03 08:30:42 UTC

Maintenance for AVEVA Insight - BI Gateway is underway.


2020-12-04 00:00:00 UTC

Insight US will be undergoing maintenance at this time.


Completed | 2020-12-04 00:24:41 UTC

Maintenance for Insight US is complete and the service is operating normally.

Verifying | 2020-12-04 00:11:49 UTC

Maintenance for Insight US is complete and testing is now underway to confirm the service is operating normally.

In Progress | 2020-12-04 00:00:10 UTC

Maintenance for Insight US is underway.


2020-12-03 20:00:00 UTC

Insight EU will be undergoing maintenance at this time.


Completed | 2020-12-03 20:28:16 UTC

Maintenance for Insight EU is complete and the service is operating normally.

Verifying | 2020-12-03 20:05:30 UTC

Maintenance for Insight EU is complete and testing is now underway to confirm the service is operating normally.

In Progress | 2020-12-03 20:00:08 UTC

Maintenance for Insight EU is underway.


2020-12-03 16:00:00 UTC

Insight AU will be undergoing maintenance at this time.


Completed | 2020-12-03 16:58:07 UTC

Maintenance for Insight AU is complete and the service is operating normally.

Verifying | 2020-12-03 16:38:49 UTC

Maintenance for Insight AU is complete and testing is now underway to confirm the service is operating normally.

In Progress | 2020-12-03 16:00:05 UTC

Maintenance for Insight AU is underway.


2020-12-03 16:00:00 UTC

AVEVA Edge Management Services will be undergoing maintenance at this time.


Completed | 2020-12-03 18:07:45 UTC

Maintenance for Edge Management Services is complete and the service is operating normally.


2020-12-03 05:00:00 UTC

Maintenance for Licensing as a Service is complete and the service is operating normally.


2020-11-29 01:15:00 UTC

Emergency Maintenance for Insight AU, EU and US is complete and the service is operating normally.


2020-12-02 05:00:00 UTC

Maintenance for Client Activated License Management 2 is complete and the service is operating normally.


2020-11-25 19:30:00 UTC

AVEVA Insight Advanced Analytics will be undergoing emergency maintenance at this time.


2020-11-25 17:00:00 UTC

The underlying cloud provider issue has been resolved and AIM 3D services should now be restored. If you do continue to experience any issues please contact AVEVA through your normal support channel.


Monitoring | 2020-11-26 05:14:35 UTC

Our support teams are closely tracking the progress with cloud provider, and we will notify you once the service is restored.

Monitoring | 2020-11-26 01:00:29 UTC

There is gradual host recovery. Customers should see services return

Identified | 2020-11-25 18:09:52 UTC

Our support teams have indentified the root cause of the issue, which relates to an ongoing incident with our cloud providers infrastructure.

Investigating | 2020-11-25 17:00:00 UTC


2020-11-23 23:30:00 UTC

Insight AU, Insight EU, Insight NA, will be undergoing planned maintenance at this time.


Completed | 2020-11-24 00:02:46 UTC

Maintenance for Insight AU, EU and US is complete and the service is operating normally.

Verifying | 2020-11-24 00:02:23 UTC

Maintenance for Insight AU, EU and US is complete and testing is now underway to confirm the service is operating normally.

In Progress | 2020-11-23 23:30:55 UTC

Maintenance for Insight AU, EU and US is underway.


Summary Status