Welcome to AVEVA’s status dashboard, where you can get updates on the status and system health of our cloud offers.

We use this dashboard to publish notifications for scheduled maintenance updates to our solutions, and if there are any interruptions to service, we will provide an update here along with regular updates until we get things back to normal.

You may also subscribe to relevant alerts to be notified of postings as they are made.

Discover more about AVEVA at www.aveva.com or contact us directly at feedback@aveva.com.



Scheduled Maintenance


Active Scheduled Maintenance


2021-02-23 01:00:00 UTC

The monthly deployment update for AVEVA Asset Information Management Advanced will be rolled out to all environments between 23 February 2021 and 12 March 2021.


In Progress | 2021-02-24 09:04:39 UTC

Maintenance for AVEVA Asset Information Management Advanced is underway.


2021-02-22 01:00:00 UTC

The monthly deployment update for AVEVA Asset Information Management Discovery will be rolled out to all environments between 22 February 2021 and 12 March 2021


In Progress | 2021-02-22 14:59:42 UTC

Maintenance for AVEVA Asset Information Management Discovery is underway.


Event History


2021-02-21 16:58:00 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.


Resolved | 2021-02-21 18:22:00 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.

Identified | 2021-02-21 18:10:43 UTC

Our support teams have identified the root cause of the issue and are actively working to restore service.

Investigating | 2021-02-21 16:58:00 UTC


2021-02-25 02:00:00 UTC

Maintenance for AVEVA Operator Training Simulator, AVEVA Dynamic Simulation and AVEVA Integration Studio are completed and the service are operating normally.


Completed | 2021-02-25 07:17:07 UTC

Maintenance for AVEVA Operator Training Simulator, AVEVA Dynamic Simulation and AVEVA Integration Studio are completed and the service are operating normally.

Verifying | 2021-02-25 05:10:41 UTC

Maintenance for AVEVA Operator Training Simulator, AVEVA Dynamic Simulation and AVEVA Integration Studio are completed and testing is now underway to confirm the service is operating normally

In Progress | 2021-02-25 02:05:05 UTC

Maintenance for AVEVA Operator Training Simulator, AVEVA Dynamic Simulation and AVEVA Integration Studio is underway.


2021-02-20 08:44:00 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.


Resolved | 2021-02-20 12:44:52 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.

Identified | 2021-02-20 12:43:27 UTC

Our support teams have identified the root cause of the issue and are actively working to restore service.

Investigating | 2021-02-20 08:44:00 UTC


2021-02-18 05:30:00 UTC

Maintenance for AVEVA Asset Information Management Discovery is complete and the service is operating normally.


Completed | 2021-02-18 06:39:38 UTC

Maintenance for AVEVA Asset Information Management Discovery is complete and the service is operating normally.

In Progress | 2021-02-18 06:04:51 UTC

Maintenance for AVEVA Asset Information Management Discovery is underway


2021-02-16 12:25:52 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.


Resolved | 2021-02-16 12:54:40 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.

Identified | 2021-02-16 12:49:27 UTC

Our support teams have identified the root cause of the issue and are actively working to restore service.

Investigating | 2021-02-16 12:25:52 UTC


2021-02-18 00:00:00 UTC

Maintenance for Insight US is complete and the service is operating normally.


Completed | 2021-02-18 00:46:42 UTC

Maintenance for Insight US is complete and the service is operating normally.

Verifying | 2021-02-18 00:08:28 UTC

Maintenance for Insight US is complete and testing is now underway to confirm the service is operating normally.

In Progress | 2021-02-18 00:00:16 UTC

Maintenance for Insight US is underway.


2021-02-17 20:00:00 UTC

Maintenance for Insight EU is complete and the service is operating normally.


Completed | 2021-02-17 20:45:49 UTC

Maintenance for Insight EU is complete and the service is operating normally.

Verifying | 2021-02-17 20:09:20 UTC

Maintenance for Insight EU is complete and testing is now underway to confirm the service is operating normally.

In Progress | 2021-02-17 20:00:34 UTC

Maintenance for Insight EU is underway.


2021-02-17 17:00:00 UTC

Maintenance for Insight AU is complete and the service is operating normally.


Completed | 2021-02-17 18:02:23 UTC

Maintenance for Insight AU is complete and the service is operating normally.

In Progress | 2021-02-17 17:00:46 UTC

Maintenance for Insight AU is underway.


2021-02-15 17:00:00 UTC

Please note this maintenance window for AVEVA Connect has been cancelled and will be rescheduled in the near future.


2021-02-12 03:57:00 UTC

The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.


Resolved | 2021-02-12 13:05:57 UTC

The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.

Identified | 2021-02-12 12:12:29 UTC

Our support teams continue to work on the networking issue and are currently testing a workaround. We are working as fast as we can to restore service and will provide further updates as soon as they become available.

Identified | 2021-02-12 10:53:12 UTC

Our support teams have identified a networking issue with one of our services. We are conducting a joint investigation and tests with our cloud provider and continue to actively work to restore service. We are also working on a workaround to the problem. We will provide further updates as soon as they become available.

Investigating | 2021-02-12 03:57:00 UTC


2021-02-12 03:57:00 UTC

The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.


Resolved | 2021-02-12 13:05:01 UTC

The issue has been resolved and the system is confirmed as operating normally.
The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.

Identified | 2021-02-12 12:11:43 UTC

Our support teams continue to work on the networking issue and are currently testing a workaround. We are working as fast as we can to restore service and will provide further updates as soon as they become available.

Identified | 2021-02-12 10:52:27 UTC

Our support teams have identified a networking issue with one of our services. We are conducting a joint investigation and tests with our cloud provider and continue to actively work to restore service. We are also working on a workaround to the problem. We will provide further updates as soon as they become available.

Investigating | 2021-02-12 09:38:42 UTC

We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.

Investigating | 2021-02-12 08:10:49 UTC

We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.

Investigating | 2021-02-12 07:05:52 UTC

We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.

Investigating | 2021-02-12 05:58:09 UTC

We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.

Investigating | 2021-02-12 03:57:00 UTC


2021-02-12 00:42:00 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.


Resolved | 2021-02-12 05:30:00 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.

Investigating | 2021-02-12 04:49:32 UTC

We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.

Investigating | 2021-02-12 03:49:22 UTC

We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.

Investigating | 2021-02-12 03:18:34 UTC

We continue to monitor the situation. Our support teams are actively investigating the cause and we will provide further updates as they become available.

Investigating | 2021-02-12 00:42:00 UTC


2021-02-11 16:26:00 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.


Resolved | 2021-02-11 17:36:00 UTC

The issue has been resolved and the system is confirmed as operating normally.

The incident will be reviewed to identify any actions to prevent or mitigate any similar events from reoccurring.

Identified | 2021-02-11 17:07:28 UTC

Our support teams have identified the root cause of the issue and are actively working to restore service.

Investigating | 2021-02-11 16:26:00 UTC


2021-02-18 05:00:00 UTC

Maintenance for Licensing as a Service is complete and the service is operating normally.


Completed | 2021-02-18 05:33:38 UTC

Maintenance for Licensing as a Service is complete and the service is operating normally.

Verifying | 2021-02-18 05:30:43 UTC

Maintenance for Licensing as a Service is complete and testing is now underway to confirm the service is operating normally.

In Progress | 2021-02-18 05:03:57 UTC

Maintenance for Licensing as a Service is underway.


2021-02-16 10:00:00 UTC

Please note this maintenance window for AVEVA Point Cloud Manager has been cancelled and will be rescheduled in the near future.


2021-02-16 05:00:00 UTC

The maintenance extension for AVEVA Information Standards Management is complete and the service is operating normally.


Completed | 2021-02-16 06:14:16 UTC

The maintenance extension for AVEVA Information Standards Management is complete and the service is operating normally.

In Progress | 2021-02-16 06:13:56 UTC

The maintenance extension for AVEVA Information Standards Management is complete and the service is operating normally.

In Progress | 2021-02-16 04:59:51 UTC

Maintenance for AVEVA Information Standards Management is underway.


2021-02-11 22:00:00 UTC

Maintenance for AVEVA Edge Management Services is complete and the service is operating normally.


Completed | 2021-02-11 23:05:33 UTC

Maintenance for Edge Management Services is complete and the service is operating normally.

Verifying | 2021-02-11 23:00:11 UTC

Maintenance for AVEVA Edge Management Services is complete and testing is now underway to confirm the service is operating normally.

In Progress | 2021-02-11 22:05:14 UTC

Maintenance for AVEVA Edge Management Services is underway.


2021-02-12 16:30:00 UTC

Maintenance for AVEVA Insight - Advanced Analytics is complete and the service is operating normally.


Completed | 2021-02-12 20:28:31 UTC

Maintenance for AVEVA Insight - Advanced Analytics is complete and the service is operating normally.

In Progress | 2021-02-12 16:33:38 UTC

Maintenance for AVEVA Insight - Advanced Analytics is underway.


Summary Status